CGCW - Frequently Asked Questions

After your booking is confirmed,  

Assigning a dedicated team (Event Service Team) to support your event planning and coordination process, such as 

- Finalizing event details, layout, schedule, and requirements
- Coordinating menus, setups, and any additional services requested
- Conducting final checks and confirmations closer to the event date

Our team will continue to work closely with you to ensure everything runs smoothly on the event day.

Your main point of contact will be a dedicated representative from our Sales or Events team, who will oversee your booking from the initial inquiry through to event execution.

Yes, all inquiries, proposals, and confirmations can be handled via email and online communication. Our team will assist you throughout the process, including sharing proposals, contracts or event agreement, and payment instructions digitally, so no in-person visit is required to complete the booking.

During the planning process, we provide comprehensive support to ensure your event is well-organized and smoothly executed. This includes:

-Guidance on venue set up and layout planning
-Coordination of event requirements such as setup, timing, and logistics
-Assistance with food and beverage planning, if applicable
-Coordination of technical needs (e.g., audio-visual equipment)
-Regular updates and consultation with your dedicated contact person

Our team works closely with you at every stage to make sure all details are properly arranged before the event day.

The most suitable venue depends on your event type, number of guests, and preferred setup. 

Small meetings or workshops (10–50 guests): Boardrooms or Lotus Suite 8- Lotus Suite 15 rooms are ideal for a focused.

Corporate seminars or conferences (50–200 guests):  M1-2, M4 or Lotus Suite 1-4, Lotus Suite 5-7 are recommended.

Large-scale events or exhibitions (300–5,000 guests): World Ballroom or Bangkok Convention Centre halls are best suited for flexible layouts and high-capacity arrangements.

If you share more details about your event, our team can recommend the most appropriate venue option for your needs.

Bangkok Convention Centre Hall and World Ballroom

World Ballroom and M23

The most popular venue is typically our World ballroom / Bangkok Convention Centre Hall, as it offers the greatest flexibility and capacity.

It is preferred because it can accommodate a wide range of events—from corporate conferences and gala dinners to exhibitions—while allowing customizable layouts, and scalable setups for both medium and large groups.

We offer a variety of standard event layouts to suit different types of functions, including:

-Theatre style – Chairs facing the stage, ideal for presentations and conferences
-Classroom style – Tables and chairs set up for training sessions or workshops
-U-shape / Boardroom style – Suitable for meetings and discussions
- Banquet style – Round tables for dining events, galas, and receptions
-Cocktail style – High tables with open space for networking events
-Custom setup – Flexible arrangements based on your specific requirements

Our team can recommend the most suitable layout based on your event objectives and guest experience.

Yes, spaces can often be combined or customized depending on availability and the venue layout.
We can adjust room configurations, connect adjoining spaces, or redesign setups to better suit your event needs—whether for larger capacities, breakout sessions, or specific event flows.

All customization requests will be reviewed by our team to ensure feasibility and optimal event experience.

For VIP or premium events, the most suitable options are typically our World ballroom or M23, depending on the size of your guest list.

These venues are preferred because they offer a more exclusive atmosphere, flexible private layouts, High-ceiling, Pillarless, and the ability to support premium services such as tailored catering, and advanced audio-visual setups.