5.0
Our Guests’ Experience
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Super Convenient Hotel
My second stay at this hotel, this time with Club Benefits which elevated the experience. The service was impeccable. Staff were friendly and helpful with the exception for one at the Club Lounge.familyoffour09
Singapore -
Definitely top notch
Perfect location, definitely a 5-star experience. The breakfast was delicious with many options. The view of the Sky Bar was fantastic. We stayed at the family suite and I highly recommend this for a big group. The staff are professional and very accommodating!cessy888
Copenhagen, Denmark -
Excellent hotel, excellent people and excellent service!
We had an amazing stay at the Sentara hotel. Every single person we ran into was professional, kind, and courteous. The rooms were perfect, the food was amazing and the level of service was astounding! We cannot recommend this place highly enough!James N
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Excellent Experience
I had an excellent experience at the Centara Grand Hotel. The service was truly outstanding—attentive and prompt, making our stay very enjoyable. The hotel's location is perfect for shopping, especially if you're in the Siam district. The only downsides were that YouTube on the TV didn’t work, and the TV's response time was a bit slow. However, these minor issues did not overshadow the overall experience. One highlight was the thoughtful gesture of setting up our room to celebrate our 20th anniversary. It was a lovely touch that made our stay even more special. Overall, I highly recommend the Centara Grand Hotel for its exceptional service and prime location!ChunStephanie
Hong Kong, China -
A great experience
Centara hotel is at the heart of Bangkok's shopping haven. Despite the busy outdoors, my stay at the hotel was pleasant, relaxing and experienced professional service. I will definitely recommend to family and friends my great stay at Centara hotel. Good job and keep up the good work!jaybote
Paranaque, Philippines -
Perfect location, excellent hotel.
Hotel overall is new and well-maintained. Staff is polite and sweet. Location is perfect. Downstairs is CentralWorld shopping mall.ch1angchunh0ng
Singapore, Singapore -
Centara Grand Hotel
Love it here. Staffs were friendly and helpful. It was a very pleasant stay for us. Rooms were great and comfy.adenea13
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Great stay
Central location. Nice and clean rooms. Beds are comfortable. Wifi coverage in room can be improved and more stable.Chee Seng L
Singapore, Singapore -
Memorable great stay at Centara!
Memorable great stay at Centara as a product of great service of staff, great selection of food at breakfast, great space at the lounge, great location!mariogodfreyguerra
Metro Manila, Philippines -
Vacation
We really enjoyed staying at Centara Grand at CentralWorld. Great hospitality and assistance. Cozy room, delicious breakfast (patisseries need to be improved), very helpful and responsible bellboy.sheyuanda
Medan, Indonesia -
Yet another memorable stay
We’ve stayed at this hotel multiple times. Without a doubt, we will be back again the next time we visit Bangkok. The staff are all so approachable, friendly and hospitable. The location of the hotel is fantastic, as it is connected to the huge CentralWorld Mall which has plenty to shop and to eat. The hotel room is also very comfortable. Beds are great and the toilets are spacious, and it makes us feel relaxed to be back in the room after a long day out.TaiTai_Wee
Singapore, Singapore -
Suppah hotel
Great hotel to stay, nice location and the employees service was great. We definitly recommend this hotel! In the future we definitly come back again.Steefiewonder81
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First Trip to Bangkok
Awesome trip. Overall Thai people were friendly and courteous. Plan to visit again. I'm so glad we choose Centara Grand at CentralWorld. NO complains about the hotel and the staff. Location is best.islandwishes
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Deluxe king room
Overall this hotel is good. But I stay here for business matter and with my family The room does not have table for working. The swimming is not friendly for kids. The breakfast is delicious but not much variety for muslim. Overall I still love this hotel so much.taofiksaleh
Bandung, Indonesia -
Feedbacks
Good facility and great service. It will be almost perfect if there is WiFi coverage in the entire room including the washroom area.shlbmj
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Convinient & Central
It is a very good located hotel with all the facilities for a business trip available. Rooms were spacious and clean.sertacyilmaz2024
London, United Kingdom -
Good location and Great hotel
Good location, service of the hotel is good. Breakfast range was great! Very happy to stay in this hotel.apriltan001
Singapore, Singapore -
Excellent Stay
Describe the service you experienced: I experienced luxury service Tell us how you liked the room: I like the interior of the room and the hygiene Talk about the location & amenities: Was very comfortable with the location Say what you liked best & least : Best is the service received from the staffpathumpothupitiya
Colombo, Sri Lanka