4.5
Our Guests’ Experience
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Great customer service.
Kudos to Mr Taiki and Ms Linh from the executive lounge for maintaining such high standards and their impeccable service. Their dedication to customer satisfaction was evident throughout our visit, making it a truly enjoyable experience.Thank you very much! Much appreciation to the concierge team too! Thank you!TOH_RACHEL
Singapore, Singapore -
5 days at Namba Osaka
Hotel was situated in a quiet corner right next to Namba Parks and station. It was an easy 7 minute walk from Namba Rapi station. Good shopping around the area at Namba, Parks Namba City and adjacent Takashiyama department store. Osaka Namaba station was a longer 12 minute walk away. Hotel was bright and airy and had a spacious feeling. Also not overtly busy and has a slightly laid back feel. Overall assess to attractions was easy.yueart
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Amazing hotel
The hotel is outstanding but what really is even more incredible, it is the staff and their incredible customer focus approach. They really should teach to other countries. we had an amazing time.263he
Ottawa, Canada -
Service great
Location was perfect, rooms beautiful and cleaned daily if you wanted it done. The best part shopping all in one great excellentleonieemery
Perth, Australia -
Good place for staying and shopping
The bed and pillows are very comfort.The water is hot quickly. You can easily find foods and lawson is next to Hotel.Chadchawan V
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Best hotel in Osaka!
This hotel is close to everything and no need to go far to be in great restaurants and tourist places. It's also close to main train station! I recommend people travelling to Osaka to try Centara Grand Hotel and they will never fail you.jrsandres
Sydney, Australia -
Family Trip
Excellent location! Walking distance to shopping district and train station. Very good size room even for a family of 4.MichelleLK2025
Sydney, Australia -
Excellent hotel and location
We loved the family room. Spacious rooms, clean, central location and well priced. We will stay here again.emily20252025
Sydney, Australia -
New swanky hotel in a very convenient Osaka location
This was my 3rd stay at the Centara Grand Hotel Osaka. I love the hotel’s central location to access all of Osaka’s main attractions. The rooms are new and spacious for Japanese standards. The international staff members provided a pleasant and friendly service experience, especially Ms. Luu (the breakfast barista), Ms. Linh and Ms. Hiromi in the Club Lounge, who went above and beyond to provide exceptional service.ZenProsperity
Danville, California -
Centara Grand is a MUST stay
Everything about Centara is incredible. The staff the food the housekeeping, you name it they excel in it.LexiVazquezMaxwell
Miami, Florida -
Excellent stay for the New Year for my family
We stayed at their Rei family rooms with 2 bunk beds. The room was spacious and had enough room for my family. Appreciate the complimentary Nespresso and Water they provided. Bidet was great though could have been more posh with warm seats. Namba parks is right outside with access to train station as well. Its a 10 min. walk to Dotonburi and location is very central. Would probably stay here again if there were good offers. Overall, had a fantastic experience with Centara Grand Hotel Osaka.John Nicholas G
Manila, Philippines -
Beautiful hotel and love staying here!
I stay at this hotel regularly as a flight attendant and always look forward to it. The rooms are clean and the bathroom is amazing! Love soaking in the tub, so relaxing!stephanielW3982HA
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spacious room with warm ambiance
If you care about quality and the ambiance of your stay , then book this hotel you would never regret ! I travel with a 8 hr old booked triple room . The room js bright clean and spacious with bathtub shower room , the room size is comparable to North American standard.604808
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Excellent Service, great hospitality
It was an enjoyable stay for my family. The hotel is very welcoming and the staff are all service oriented and 5 star quality. They listen and try to help in every way they can. The rooms & facilities are spacious and impeccable. Hope to see them in more countries.mtmt621
Singapore, Singapore -
Happy stay with Centara Grand Hotel Osaka
Overall experience was excellence. Clean and nicely located at Namba but yet not within the busy zone. Hence, get to enjoy its own tranquillity of the surrounding but still near the bustling zones of Namba which allow convenience for us to visit. Staffs are friending and helpful too. Definitely recommend all to stay.michellewu3009
Singapore, Singapore -
5 days 4 nights
Good location, there are lots of shops and restaurants down stair. Good Service with prompt action, especially front desk staff Many choices in breakfast buffet, we can have a great and lovely breakfast in a brand new day Christmas Decoration is fine.Ng T
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Pleasant and Memorable stay!!
Excellent and commendable staff service who attended to our needs well when enquiry made on Yamato Service and airport transfers. Staff very resourceful and ensure our needs were taken care of!!Lum_Westwood
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King room
Super clean and tidy room. Location also very conveinent to access. Esp to airport and easy to find.j0leenleesy
Singapore River, Singapore -
Family and friends holiday
The hotel location was in a good location, very clean, front of the house staff were professional. 33 floor bar was very poorly managed and lots of basic drink items were out of stocksamarzooqi23