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FAQs

Do you have EV charging?

Yes, EV charging is available.

What activities are available on-site?

OTAs list a wide range including tennis courts, kids’ club, gym, spa, lazy river and waterslide, plus activities such as yoga and other recreation options. 

Can I bring my own alcohol to my room?

Yes, guests are permitted to bring their own alcohol to their room.

Is the resort stroller-friendly?

Yes.

Is the resort wheelchair accessible?

Yes.

Do you accept cash?

Yes, we accept cash.

Can you support team-building activities?

Yes. The resort’s facilities and destination positioning make it suitable for family-style and corporate programmes.

How many rooms does the resort have for group accommodation?

553 rooms and suites, supporting large groups and multi-day programmes.

What age groups is the resort best suited for?

The resort caters to:

•    Toddlers and young children (kids’ pools, Kids’ Club)
•    School-aged children (water park, activities)
•    Teenagers (slides, adventure areas, sports)
•    Parents (spa, beach, dining, relaxation)
 

Are lifeguards present at the pools and water park?

Lifeguards are typically stationed at key pool and water park areas during operating hours.

Are there activities for teenagers?

Yes. Older children and teenagers can enjoy the water park, sports facilities, adventure zones, and outdoor activities.

Do you offer babysitting services?

Yes. Babysitting services are available on request and may incur additional charges.