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FAQs

Does the resort have a dedicated Halal kitchen?

Yes. The resort has a dedicated Halal kitchen certified by the Central Islamic Council of Thailand (CICOT), registration no. V709/2569. In addition, the resort's food and beverage services are certified to CODEX HACCP & GHPs standards by BSI (certificate no. CDX 703435), demonstrating the resort's commitment to maintaining high standards of food hygiene and safety.

Is the resort's Halal kitchen certified?

Yes. The resort's dedicated Halal kitchen is certified by the Central Islamic Council of Thailand (CICOT), registration no. V709/2569. Further details of the certifications are available upon request.

Where can I enjoy Halal food at the resort?

Halal dining options are available through the following services:

· Halal Breakfast Corner: A dedicated Halal food station is available daily during breakfast buffet service.
· Oasis Restaurant: Specially curated Halal à la carte menus are available daily from 12:30 to 22:00 hrs.
· 24-Hour In-Room Dining: Halal menu selections are available for delivery directly to your room at any time.

Do I need to request Halal meals in advance?

Advance reservations are not required for the resort's regular Halal Dining Services. However, informing our team prior to arrival allows us to better prepare and tailor the dining experience to your dietary preferences. 

For full Halal set menus, private dining or group arrangements, please contact our team in advance via [email protected] or the Front Desk.

Is Halal catering available for weddings, meetings and groups?

Yes. The resort's dedicated Halal kitchen can accommodate Halal catering requests for weddings, meetings, conferences and family celebrations. Advance arrangements are recommended to ensure that your specific requirements can be properly accommodated.

Can I request an alcohol-free minibar in my room?

Alcoholic beverages are served in some of the resort's bars and restaurants. Guests who prefer an alcohol-free minibar may request the removal of alcoholic beverages from their room minibar before arrival by informing our team in advance.

Is modest swimwear allowed in the swimming pools and water park?

Yes. Modest swimwear, including burkinis, is welcome in all swimming pools, The Lost World Adventure Land water park and on the beach.

How can I obtain further information about Halal dining and certification?

For further information about the resort's Halal dining services, certifications, private dining or special arrangements, please contact:

Email: [email protected] 

Alternatively, guests may contact the Front Desk team during their stay. Our team will be pleased to assist with any enquiries and special requests.