Redeem your Gift Card to enjoy a range of services and benefits at our hotels and resorts.
- This Gift Card is the property of Centara Hotels & Resorts. The Company reserves the right to change or cancel it in the event of misuse or breach of conditions without prior notice.
- Gift Cards expire one (1) year from the purchase date as shown on the back of the card (dd/mm/yy).
- Purchased Gift Card Online - after the payment is completed, you will receive the order confirmation code (4 digits) via email. The order confirmation code will be required to activate your Gift Card with our Staff at Tel. 02 769 1234 on Monday - Friday (09.00 - 18.00 hrs.)
- Please treat your Gift Card like cash. If lost, Centara Hotels & Resorts will not be able to refund the outstanding amount of the card.
- Cannot be redeemed for cash. No refunds are possible and card(s) will not be accepted if damaged or altered.
- Purchases will be deducted from the Gift Card balance. If a spend exceeds the amount of the Gift Card, the balance must be paid either in cash, by credit card or other available payment methods.
- Centara Hotels & Resorts is not responsible for lost or stolen Gift Cards.
- Card value may not be transferred to another card. Limitation Gift Card may not be used for the purchase of accommodation or other applicable services at any overseas Centara Hotels & Resorts property.